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Support & Training

Installation & License Management Support

If you are experiencing environment setup difficulties with your IP delivery or problems with the license keys provided, please refer to the instructions included in the e-mail informing you of the availability of your product for download. If you require further assistance please refer to the case ID number referenced in the e-mail subject field.

Support Agreements

Technical support is available to licensees of the MIPS® products and their associated development tools through a support agreement. A support agreement entitles the licensee to a set number of support hours to apply to the resolution of support requests. Details and the process for establishing such an agreement are available from your MIPS Technologies sales representative.

Submitting a Support Request

If you already have a customer portal login, please click here to access the portal. If you don't, in order to facilitate the timely resolution of your support request please complete the support form as thoroughly as possible.

Resource Library

Your licensed MIPS Technologies synthesizable processor core includes a full set of architecture reference manuals, implementers guide and other informative documentation. The full set of documents was delivered to you. Some of these documents are also available for download; please click here to access them.

Training

MIPS Technologies offers both architecture and implementation training classes for all the synthesizable cores. For further details please click here.