return address

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This topic contains 1 reply, has 2 voices, and was last updated by  ZubairLK 3 years ago.

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  • #63992

    gravecad
    Participant

    HI
    How do i obtain a return address because my creator ci20 is faulty It shows nothing on screen and
    the LED is red all the time. Does not blink. Will they accept returns? I want to replace the creator ci20 with
    another one.
    thanks.

    #63993

    ZubairLK
    Participant

    Hi,

    Returns for faulty boards are accepted once there has been community troubleshooting.

    Please check http://elinux.org/CI20_Troubleshooting for details. There is a note on possible issues with HDMI.

    Regards,
    ZubairLK

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